Frequently Asked Questions

waggyvet™ is a comprehensive veterinary practice management system designed to streamline operations and enhance pet care delivery. It helps veterinary practices manage appointments, patient records, billing, and more through an intuitive cloud-based platform.

You can use our 'Find a Vet' feature to search for veterinary clinics in your area. Simply visit the hospitals page, enter your location, and browse through the list of available clinics with their services and contact information.

We offer three subscription plans: Free, Pro, and Premium. The Free plan is perfect for small practices just getting started, while Pro and Premium plans offer advanced features for growing practices. Each plan includes different levels of features, staff members, and branch support. Visit our pricing page for detailed plan comparisons.

We take data security seriously. Our platform uses industry-standard encryption, regular backups, and strict access controls to protect your practice's and patients' information. We comply with veterinary data protection regulations and maintain high security standards.

Yes, waggyvet™ is a cloud-based solution that can be accessed from any device with an internet connection. This includes computers, tablets, and smartphones, allowing you to manage your practice from anywhere.

Our appointment scheduling system allows you to manage appointments efficiently with features like online booking, automated reminders, and calendar synchronization. Clients can book appointments through your practice's portal, and staff can manage the schedule in real-time.

Yes, our inventory management feature helps you track medications, supplies, and other items. You can set up low stock alerts, track usage, and manage reordering all within the platform.

Yes! You can test our platform at test.waggyvet.com. This demo environment allows you to explore all features and get a feel for how waggyvet™ can benefit your practice.

We provide comprehensive support through email, phone, and our help center. Premium plan subscribers receive priority support with faster response times. Our support team is available to help you with any questions or issues you may have.

Yes! Our Pro and Premium plans support multiple branches, allowing you to manage all your locations from a single dashboard. The number of branches you can manage depends on your subscription plan.

Yes! We provide easy data migration through spreadsheet imports. You can import your existing pet and client data using our template spreadsheets, making the transition to waggyvet™ smooth and efficient. Our support team can assist you with the import process.