1. Introduction

This Privacy Policy explains how waggyvet (waggyvet.com) (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our veterinary practice management software and related services.

2. Information We Collect

We collect the following types of information:

Account information (name, email, password, phone number)
Hospital information (name, address, contact details)
Patient records and medical information
Payment information
Usage data and analytics
Communication records

3. How We Use Your Information

We use your information to:

Provide and improve our services
Process payments and maintain accounts
Send service updates and notifications
Respond to customer support inquiries
Analyze usage patterns and optimize performance
Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our service
Law enforcement when required by law
Third parties with your explicit consent

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Export your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@fusionedge.org
Address: Fusionedge Technologies
Kumasi, Ghana
West Africa

Last updated: 2025-06-10

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